Below you'll find a summary of my key accomplishments and contributions throughout my career as a project, sales and team manager in various industries, including automotive, export and IT. From leading high-performing teams to delivering innovative solutions, I have consistently demonstrated a commitment to excellence and a passion for delivering results. I am proud of the impact I have made in my various roles and am excited to share my accomplishments in this space.
On a large Salesforce development project, I increased project revenue from $90,000 to $150,000 per month by negotiating with clients to increase developer velocity and deliver more value while maintaining high quality standards.
I initiated open and transparent discussions with clients to understand their desired outcomes and identify areas where we could add value. By actively listening to their needs, concerns, and priorities, I gained a comprehensive understanding of their business goals and expectations.
With this in mind, I negotiated with customers to demonstrate the benefits of increasing developer velocity within our stable framework. I emphasized the benefits of delivering projects more efficiently, such as faster time-to-market, increased productivity, and faster return on investment. By clearly articulating how an optimized development process could translate into improved business outcomes, I fostered trust and collaboration with customers. I gathered data and used Power BI to create easy-to-understand visualizations that helped prove my points and facilitate the decision-making process.
The results of these efforts were twofold. First, by negotiating for increased developer velocity and delivering more value, we were able to exceed client expectations and improve overall project outcomes. This not only strengthened client relationships, but also positioned us as a trusted partner for future engagements. Second, the increase in project revenue was a direct reflection of the value we were able to deliver and the positive impact it had on our clients' businesses.
As Territory Sales Manager for German-speaking Europe and global English-speaking countries, I significantly increased sales from $0 to $600,000 annually. This resulted in a 60% increase in revenue for the entire company. My ability to speak both German and English fluently certainly helped, but working as a product manager for the company's digital transformation gave me and the other salespeople the tools we needed to succeed.
I was responsible for refining, managing, and prioritizing the product backlog by working closely with customers, stakeholders, and the development team to identify potential work that could add the most value to the business.
In addition to the above website transformation, I was also the product manager for the development of an innovative vehicle simulator app, leading a collaborative effort to revolutionize the way we engage with customers and drive sales. By leveraging customer feedback, we created an immersive and interactive platform that allowed users to visualize and customize their vehicles in real time.
We also integrated the app with the ability to quickly generate quotes based on all selected options to provide our customers with fast and accurate quotes.
This app set us apart from the competition, and through strategic marketing initiatives and targeted promotions, we successfully increased leads by 30% and global revenue by 15%. The app's intuitive interface and customizable features not only piqued the interest of potential customers, but also streamlined the ordering process, resulting in a significant increase in sales.
I successfully spearheaded a defect reduction initiative on a large-scale Salesforce development project, resulting in an impressive 65% decrease in defects. One of the key strategies I employed was establishing rigorous quality control measures at every stage of the project and shifting the quality paradigm as far left as possible. This involved revamping our code reviews processes, implementing automated testing frameworks, and fostering a culture of collaboration among team members. By emphasizing the importance of quality from the outset and promoting continuous improvement, we were able to catch and rectify defects early on, preventing them from escalating.
In addition to the aforementioned strategies, I leveraged the power of Power BI to enhance defect monitoring and analysis. By harnessing the capabilities of this advanced data visualization tool, I was able to gain valuable insights and identify trends and patterns.
This initiative not only improved the overall product quality but also significantly enhanced customer satisfaction and minimized costly rework. This achievement stands as a testament to my commitment to excellence and my ability to drive tangible improvements in project outcomes.
One of the key strategies I used to achieve a 7% reduction in procurement costs was to conduct a thorough analysis of existing procurement practices and supplier relationships. By evaluating vendor contracts, creating long-term plans for our procurement needs, negotiating favorable terms, and exploring alternative sourcing options, I identified opportunities to streamline procurement and secure competitive pricing.
I also actively sought out strategic partnerships with key suppliers and vendors, leveraging volume discounts and establishing long-term agreements to maximize cost savings. This collaborative approach not only resulted in better pricing, but also fostered stronger relationships that allowed us to negotiate favorable terms and receive improved service levels.
In addition, I worked closely with stakeholders to identify cost-saving opportunities without compromising project objectives or deliverables. This included conducting thorough market research, exploring alternative solutions, and encouraging innovative thinking. By fostering cross-functional collaboration and a cost-conscious mindset, we were able to identify creative ways to optimize spending without sacrificing quality.
The result of these efforts was a remarkable 7% reduction in procurement costs. This achievement not only had a direct positive impact on the project's finances, but also demonstrated my ability to implement strategic cost management practices and achieve tangible results.
One of the most significant accomplishments as a Team Manager has been achieving a 100% rate of employee retention while simultaneously increasing our practice by 75%. By fostering a supportive and engaging work environment, implementing tailored training and development programs, and actively listening to the needs and concerns of team members, I led initiatives that not only retained our valuable talent but also attracted new professionals to join our team. This achievement underscores my dedication to cultivating a thriving and cohesive team atmosphere while driving organizational growth and success.